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Privacy Policy

Last Updated: February 12, 2026

1. Introduction

Welcome to the Privacy Policy of Precept Systems (Pty) Ltd (Registration Number: 2024/507423/07), hereafter referred to as "Precept Systems", "We", "Us", or "Our".

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, storage, disclosure, and protection of personal information in compliance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other relevant laws in South Africa.

This policy describes how we handle the personal information of our clients, potential clients, website visitors, employees, and any other individuals (data subjects) whose information we may process.

2. Audience

This policy applies to you if you are:

  • A visitor to our website.
  • A current, former, or prospective client engaging with our software development or related services.
  • An employee, contractor, or job applicant of Precept Systems.
  • Any individual interacting with us where we collect personal information.

3. What is Personal Information?

Personal Information refers to information relating to an identifiable, living natural person, and where applicable, an identifiable, existing juristic person (like a company). POPIA includes a broad definition, which encompasses, but is not limited to:

  • Identifying Information: Name, identity number, registration number, date of birth.
  • Contact Information: Email address, physical address, postal address, telephone number.
  • Demographic Information: Age, gender, race (only if legally required or relevant, e.g., for employment equity), language.
  • Technical Information: IP address, cookie identifiers, device information, website usage data (browsing habits, pages visited, time spent).
  • Client Project Information: Information provided by clients necessary for software development services, which may include personal data related to their business or users.
  • Financial Information: Bank account details (for payments, salaries).
  • Employment Information: CVs, qualifications, employment history, performance reviews, trade union membership (if applicable).
  • Opinions and Preferences: Views or opinions expressed by or about the data subject.
  • Correspondence: Private or confidential correspondence.

Special Personal Information includes sensitive data such as religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life, biometric information, and criminal behaviour. We will only process Special Personal Information under specific conditions allowed by POPIA (e.g., with explicit consent, legal obligation) and with heightened security measures.

Excluded Information: This policy does not apply to:

  • Information made anonymous or de-identified so it cannot be linked back to you.
  • Non-personal statistical information.
  • Information voluntarily shared in a public forum (e.g., blog comments).

4. Acceptance of this Policy

By visiting our website, engaging our services, applying for a position, or otherwise providing us with your personal information, you signify your acceptance of this Privacy Policy. If you do not agree with any term in this policy, please refrain from using our website or services or providing any personal information.

You may not enter into a services agreement with us if you are under 18 years old or lack the legal capacity to enter into binding contracts, unless represented by a competent person.

5. How We Collect Personal Information

We collect information in the following ways:

  • Directly from You: When you contact us (email, phone, contact forms), request quotes, enter into contracts, provide project requirements, apply for jobs, or subscribe to communications.
  • Automatically via our Website: We use cookies and similar technologies to collect technical information like your IP address, browser type, pages visited, and interaction patterns.
  • From Third Parties: We may receive information from recruitment agencies (for job applicants), public sources, or clients (where necessary for service delivery, under contractual agreements ensuring compliance).
  • During Service Provision: Information generated or processed as part of delivering software development services to our clients.

6. Why We Collect and Use Personal Information

We process your personal information only for legitimate purposes related to our business operations, including:

  • Service Delivery: To provide, manage, and improve our software development services; to fulfil contractual obligations to clients.
  • Communication: To respond to inquiries, provide quotes, send project updates, and manage client relationships.
  • Website Operation: To operate, secure, and optimize our website and understand user engagement.
  • Marketing: To send relevant information about our services, industry insights, or company news (only with your explicit consent where required by law, e.g., for non-clients). You can opt-out at any time.
  • Business Operations: For internal administration, billing, accounting, record-keeping, business planning, and risk management.
  • Recruitment and Employment: To assess job applications, manage employee relationships, process payroll, and comply with labour laws.
  • Legal Compliance: To comply with applicable laws, regulations, court orders, or legal processes (e.g., tax obligations, POPIA compliance).
  • Security: To protect our systems, data, and intellectual property, and to prevent fraud or unauthorized access.

7. Disclosure of Personal Information

We respect the confidentiality of your personal information and will not share it with third parties except under the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us with business operations (e.g., hosting providers, cloud storage, payment processors, communication tools, accounting software). These providers are contractually obligated to protect your information and use it only for the services we engage them for.
  • Clients: Where necessary for project delivery, we may process data provided by clients, acting as an Operator under POPIA. We handle such data according to the client's instructions and our contractual agreements.
  • Legal Requirements: If required by law, subpoena, court order, or governmental audit, or to protect the rights, property, or safety of Precept Systems, our clients, employees, or the public.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or restructuring, your personal information may be transferred to the new entity, subject to the receiving entity honouring this policy or providing notice of changes.
  • Consent: We may share information for other purposes with your explicit consent.

We do not sell your personal information.

8. Analytics and Tracking

We use Google Analytics 4 (GA4) to collect information about how visitors use our website. This helps us improve our site and provide a better user experience.

What information is collected:

  • Pages visited and time spent on each page
  • How you reached our website (e.g., direct visit, search engine, referral)
  • Technical information such as browser type, device type, and screen resolution
  • Approximate geographic location (country and city level only)
  • Interactions with site content (clicks, scrolls, form submissions)

How we use this information:

  • To analyze website traffic patterns and user behavior
  • To identify areas of our website that need improvement
  • To measure the effectiveness of our content and marketing efforts
  • To optimize our website for better user experience

Your control over analytics tracking:

  • We only enable analytics tracking with your explicit consent via our cookie consent banner
  • You can withdraw your consent at any time by clearing your cookies and refreshing the page
  • You can also use browser extensions or settings that block tracking scripts
  • You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on

Google processes this information in accordance with their Privacy Policy. We have configured our implementation of Google Analytics to respect user privacy by anonymizing IP addresses and not sharing the data with other Google services without explicit consent.

For more detail on the specific cookies used, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL/TLS encryption
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Secure backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.

10. International Transfer of Personal Information

We primarily process and store personal information within South Africa. However, some of our service providers (e.g., cloud hosting, software tools) may be located outside of South Africa.

If we transfer your personal information outside South Africa, we will only do so if:

  • The recipient country or organisation ensures an adequate level of protection for personal information comparable to POPIA.
  • We have entered into binding agreements (like Standard Contractual Clauses) with the recipient requiring them to protect the information according to POPIA standards.
  • You have explicitly consented to the transfer.
  • The transfer is necessary for the performance of a contract with you or in your interest.

We will take reasonably practicable steps to ensure that any transferred information remains protected according to POPIA requirements.

11. Your Rights Under POPIA

Under POPIA, you have the following rights regarding your personal information:

  • Right of Access: You can request confirmation of whether we process your personal information and request a copy of such information.
  • Right to Correction: You can request correction or deletion of inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained personal information.
  • Right to Object: You can object to the processing of your personal information on reasonable grounds relating to your particular situation, except where required by law.
  • Right to Restriction: You can request the restriction of processing under certain circumstances.
  • Right to Data Portability: You can request to receive your personal information in a structured, commonly used format.

To exercise these rights, please contact us using the details provided in Section 13. We will respond to your request within the timeframes required by POPIA.

12. Data Retention

We strive to keep the personal information we collect accurate, complete, and up-to-date. We may periodically ask you to verify or update your information.

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless:

  • Retention is required or authorised by law (e.g., tax records, employment laws).
  • You have consented to longer retention.
  • Retention is needed for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

Once information is no longer needed, we will securely destroy or de-identify it.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

15. Contact Information

Our Details:

Company: Precept Systems (Pty) Ltd

Registration Number: 2024/507423/07

Information Officer: Jason van Wyk

Email: info@precept.co.za

Phone: +27 83 288 9052

If you have any questions, concerns, or wish to exercise your data subject rights, please contact our Information Officer.

Information Regulator (South Africa):

You have the right to lodge a complaint with the Information Regulator if you believe we have not handled your personal information lawfully.

Website: https://inforegulator.org.za/

Email: complaints.IR@justice.gov.za (for complaints) / enquiries@inforegulator.org.za (for general enquiries)

Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

Postal Address: P.O Box 31533, Braamfontein, Johannesburg, 2017